Question: 31
December 2003
I use
Outlook Express for my email client. Recently I have received an email
from my ISP that my space on the mail server is nearing its maximum
allowable size. I have deleted all my old emails and this does not seem
to solve the problem.
Cheers
Rodger
Answer
Rodger,
The problem is not the
amount of emails that are appearing in Outlook Express but the ones that
are remaining on your mail server (on your ISPs computer). The most
common reason for this problem is that you are leaving your emails on
the mail server. Its an easy one to solve.
Open Outlook Express
Click Tools
Click Accounts
Click the Mail Tab
Select your email
account
Click
properties
Click the Advanced
Tab
Near the bottom of
the dialog box make sure that "leave a copy of message on
server" is unticked
Click OK
Click Close
Now just download your mail in your normal manner and the problem should
be solved.
This will make sure that
once a copy of the email is delivered to you it is removed from your
ISPs (Internet Service Provider) mail server. This will end your
problem
Use
Webmail To Clear Emails
Another cause
of your problem is the sudden influx multiple large emails. It may put you
near your provider's limits. The quickest way to solve this problem is to
use "Webmail" to read and delete the emails.
Most Internet
Service Providers allow you to read and delete your emails via their
website. Normally you would go to your providers website. As an example,
for Bigpond you would go to www.bigpond.com. Once you are on the website
look for Webmail. You will be required to enter your username and
password.
When Webmail
opens up you can look at your emails and delete some of the larger ones.
This should take care of your problem.
